Privacy policy
Last updated: Oct 18, 2025
Who We Are
Our website address is: https://topshelfmovingandjunkremoval.com.
We are Top Shelf Moving & Junk Removal, a professional moving and junk removal company based in Boise, Idaho.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@topshelfpros.com
Location: 1755 N Westgate Dr, Suite 110, Boise, ID 83704
Information We Collect
We collect information in the following ways:
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Information you provide directly through forms on our website (name, phone number, email, service address, and details about your service request).
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Information collected automatically through cookies, analytics, and similar technologies (e.g., IP address, browser type, device info, pages visited).
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Information from communications you have with us via phone, text message, or email.
Text Message Consent (A2P / 10DLC Compliance)
By providing your phone number and opting in through our forms, you consent to receive marketing and non-marketing text messages from Top Shelf Moving & Junk Removal at the number provided.
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP or contacting us directly.
Text HELP for assistance.
Your consent to receive messages is not a condition of purchase.
We store proof of consent as required by A2P compliance regulations.
How We Use Your Information
We may use your personal information to:
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Provide quotes, schedule services, and communicate with you about your bookings.
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Send transactional messages such as confirmations, reminders, and updates.
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Send marketing messages and promotions (only if you have opted in).
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Improve our website, services, and customer experience.
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Comply with legal obligations and protect against fraud or misuse.
Who We Share Your Data With
We do not sell or rent your personal information.
We may share data with trusted third-party providers that help operate our website, manage communications, process payments, or analyze website traffic (such as Google Analytics or GoHighLevel).
All third parties are required to maintain the confidentiality and security of your information.
If you request a password reset, your IP address will be included in the reset email.
Cookies
Our website uses cookies to enhance user experience and analyze traffic.
You can disable cookies in your browser settings, though some site functions may not work properly.
If you leave a comment on our site, you may opt in to save your name, email address, and website in cookies for convenience. These cookies last one year.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles).
Embedded content behaves as if you visited the external site directly, which may collect data about you or use additional tracking.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely.
For users who register or submit forms on our website, we store the personal information they provide as long as needed for business or legal purposes.
Your Rights Over Your Data
You may request:
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A copy of the personal data we hold about you.
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Correction or deletion of your data.
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To withdraw consent for receiving messages or marketing at any time.
You can exercise these rights by contacting us at info@topshelfpros.com.
Data Security
We use SSL encryption and secure hosting (provided by Hostinger) to protect your information.
While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure.
Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect personal data from minors.
Changes to This Privacy Policy
We may update this policy periodically.
The “Last updated” date above will indicate the latest revision.
Continued use of our website after updates means you accept the revised policy.
Contact Information
Top Shelf Moving & Junk Removal
Email: info@topshelfpros.com
Location: 1755 N Westgate Dr, Suite 110, Boise, ID 83704
Website: https://topshelfmovingandjunkremoval.com